The Porto Energy Agency website may occasionally contain links, banners, or other hypertext links to websites and services provided by other entities, which have their own privacy and cookie policies, and/or services provided by third parties installed on your device may allow access to its information. We recommend that you carefully read third party privacy and cookie policies before submitting any personal data to or browsing such websites. We emphasise that the Porto Energy Agency has no control over the content of such websites, so it is not liable for the content of these third parties' privacy and cookie policies or for how they process your Personal Data.
1. Who is responsible for processing your data?
Data Controller AdEPorto - Porto Energy Agency
NIPC 507 886 550
Address and place of contact for the data subject Rua de Gonçalo Cristóvão, nº 347, Fr.B Est. 2, 4000-270 Porto
Tel. No.: (DPO) +351 22 201 28 93
If you have any questions or concerns about how we process your personal data, please feel free to contact us.
2. What personal data do we collect, how do we use it and on what basis?
"Personal data" means any information relating to a natural person that can identify them directly (for example by name or address) or which makes them directly or indirectly identifiable, particularly by reference to an identifier (for example, an identification number, location data, among others).
The Porto Energy Agency collects various types of personal data for different purposes, as explained below.
In any case, please note that we do not knowingly collect personal information from minors under the age of 18. If we detect that we have inadvertently collected personal information from persons under the age of 18, we will take the necessary steps to delete the information as soon as possible, unless we are required to retain it by the by applicable legislation.
The purposes of personal data processing are as follows:
1. Development of products and services: the Porto Energy Agency may use your personal data to develop its products and services. However, we will mostly use aggregated data and statistical information for this purpose. The Porto Energy Agency keeps track of the pages that users visit within the website to determine which services/products are viewed the most.
In this case, we collect information relating to the computer or device (including mobile devices) used to access the website, including your IP address, the website from which you accessed ours, your browser type and language, operating system, cookies, the country of access, reference and exit pages, URL, platform type, the number of clicks made, domain names, landing pages, visited pages and the order in which you visited them, the time spent on a particular page, the date and time you accessed our website, access errors and other similar information sent to us by your browser.
2. Communication: the Porto Energy Agency may use your personal data to communicate with you, namely, to respond to contact requests submitted through our website. In this case, we will ask you for your full name and email address. If you authorise us, we may use the data you have provided in the contact form to send you news related to our services, as explained below.
3. Marketing: the Porto Energy Agency may use your personal data, namely to inform you about our campaigns, services, news, initiatives, publications, and newsletters (if you subscribe to them), as well as to send you invitations to events (colloquia, conferences, and seminars, among others), promote activities within the scope of AdE's mission, which we will do by "email".
To subscribe to the Porto Energy Agency Newsletter, we collect your name and email address. You can cancel your subscription to the Newsletter at any time using the information we provide in each email.
We may also process your data, in particular your image, for the publication of photos or videos for the purpose of promoting our activity, internally and externally, for example on the website or on social networks.
4. Recruitment: during personnel selection and recruitment, the Porto Energy Agency collects and processes personal data from the respective applicants. The personal data that are processed are those contained in the application form and the CV, as well as all personal data that you spontaneously decide to transmit to the Porto Energy Agency, including but not limited to name, surname, city, country, contact details (email address and telephone number), information about education and languages, employment history, immigration status (in case you need a work permit).
We have adopted proper procedures to ensure that your information is accurate, complete and current, but the data subject is responsible for updating or correcting their personal information when necessary.
AdE values human interaction and does not make automated decisions or use profiling techniques.
Except for processing for the purpose of developing products and services (on the legal grounds of the Porto Energy Agency's legitimate interest), the legal basis for the remaining data processing operations is the consent of the data subjects.
3. Who are the recipients of your data?
The Porto Energy Agency resorts to trusted third parties to carry out activities on its behalf, which will process your Personal Data, namely payment management companies, tax and accounting advisory services, communication and marketing agencies, photographers, website maintenance services, and digital and information technology providers. In these cases, these third parties may need to access certain information and data from data subjects.
The Porto Energy Agency guarantees that, in such cases, these third parties will have limited access to the information of data subjects, restricted to the data required to execute contracted tasks, under a contract signed between the parties regulating the protection of personal data, and such third parties undertake not to reveal the data in any way, nor to use them for purposes other than the provision of the contracted services.
Likewise, the Porto Energy Agency may communicate your personal data when so determined by law, under the scope of a judicial process or of investigations into suspicious activities.
Please note that we will not give away or sell your personal data under any circumstances.
The transmission of personal data does not include international transfers of personal data.
4. Where do we store your data?
The Porto Energy Agency keeps the personal data provided by you on servers in a secure environment, protected from unauthorized access, use or disclosure. We adopt the necessary and appropriate technical, electronic and organizational procedures to ensure the security of your personal data and prevent loss, misuse or improper access.
When personal data is collected on an open network (internet), your personal data may, where appropriate, circulate on the network without security conditions and may be viewed and/or used by unauthorized third parties, even though appropriate security measures have been taken against accidental or unauthorized destruction, accidental loss and unauthorized access, modification or dissemination.
5. How long do we store your data?
We only store your personal data for as long as necessary to achieve the purpose for which we collect it, to respond to your needs, the requests you make to us, or to comply with our legal obligations.
To determine the period for which we store your data, we use the criteria mentioned below. If several criteria apply simultaneously, we will retain your personal data in accordance with the criteria that imply the retention of your personal data for the longest period of time.
a) When you contact us, either to ask questions, or request information and clarification, we will retain your personal data for the period of time needed to answer your question/provide you with the requested information and/or clarifications;
b) When you have consented to the marketing submission, including the use of your image, we will retain your personal data for as long as the purpose for collection remains valid, or until you cancel the subscription, ask us to delete it or withdraw your consent;
(c) Regarding data collected during recruitment, for the maximum period of  year after the recruitment process has been closed or 5 years have elapsed since the recruitment process was closed, unless there are pending legal proceedings, in which case the personal data will be kept for as long as the process is pending, up to 6 months after the final judgement;
(e) the period of time provided for in the applicable legislation; Or
(f) until the specific purpose applicable to certain data ceases to exist.
We may also retain some of your personal data to the extent required to comply with our legal obligations, as well as to administer or enforce our rights, including through judicial or administrative means.
In any of these situations, if there are any pending legal proceedings or prosecution, the data will be kept for the duration of the proceedings and up to six months after the final judgement has been made.
After the above-mentioned retention periods have elapsed, personal data will be deleted and/or erased in an absolutely secure manner.
6. What are your rights when you provide us with your data?
Read and understand your rights.
b) Right of access: in addition to the right to information, you will be able to access your personal data which we process and retain. In these cases, the Porto Energy Agency will provide you with a copy of the personal data that is processed.
c) Right of rectification: you have the right to rectify your personal data if they are incorrect, outdated or if you wish to complete them.
d) Right of erasure/right to be forgotten: you can ask us to delete your data, however, please bear in mind that this is not an absolute right, since we may have legal grounds or other legitimate interests for the retention of your personal data.
e) Right of opposition, including direct marketing: you may delete the subscription to the Porto Energy Agency Newsletter or choose to be removed from our direct marketing communications at any time, as well as to opt out of the processing of your personal data. The easiest way to do this is by clicking unsubscribe from the list in any email or communication we send you, but you can also contact us for this purpose.
f) Right to withdraw your consent to data processing at any time: you can withdraw your consent to data processing where such processing is based on your consent. Withdrawal of consent does not affect the legality of consent-based treatment prior to withdrawal.
g) Right to lodge a complaint with the CNPD: if you believe that the processing of your personal data by the Porto Energy Agency violates the applicable data protection legislation, you may file a complaint with the National Data Protection Commission. Do not hesitate to contact us before filing any complaints with the CNPD.
h) Right to data portability: you have the right to move, copy or transfer data from our database to another.
i) Right to limitation of processing: you have the right to request restriction of the processing of your data in the following situations: (i) if you dispute the accuracy of the data, (ii) if the processing is unlawful and you do not want to delete your data but only limit it, (iii) if the data is no longer needed by the Porto Energy Agency but needed by the client, or (iv) if you have exercised the above-mentioned right of opposition during the period of time it takes the Porto Energy Agency to consider whether or not its legitimate grounds for processing prevail over your right.
We note that these rights, like any others, must be exercised reasonably and in good faith. If requests for the exercise of rights are manifestly unsubstantiated or excessive, for example, if information is requested in an unjustified and repeated manner or the right to receive information is abused, in particular by providing false or misleading information, the Porto Energy Agency reserves the right to charge a reasonable fee taking into account the administrative cost of providing information or of simply not following up on your request.
7. Guarantees and warnings.
The data subject warrants that the Personal Data communicated to the Porto Energy Agency are correct and accurate, undertakes to notify any change to or modification thereof, and assumes exclusive responsibility for losses and damages caused by miscommunicated, inaccurate or incomplete data.